I need to speak with someone here about a reality check on the experience I have been having re: this entire ordeal with my daughter. This morning the sicial worker calls and keeps cutting me off when I am trying to address the issue of being blind sided by the $85.00 for the residential fee. She said that if we did not deal with this that we would have to pick up the child on Friday. I told her that I was doing insurance appeals etc and that I was taking care of it and would in fact pay her fee somehow. I kept re-directing her back to the issue of how this was not handled. I role modeled for her! I pretended I was them and I said; "sometimes insurance companies do not want to pay the residential component of the treatment. We usually don't find that out until the day the patient arrives. If this happens we want to make sure we have a back up plan in place for you. Lets take the time now to see what financial assistance you will be eligible for and discuss the insurance appeal options" Do you think the lady listened? NO. What does she want with me? I asked her to consider this for future families. It is so not appropriate that this entire thing is even happening. Help, am I nuts?
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