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This is a pretty common practice here. Plus if you miss an appointment you are still billed for an office call if you do not cancel within 24 hours.
Each doctor has four rooms. Therefore they have a patient in each room. Appointments (unless specified for another reason in advance) are made 15 minutes apart. If you do not get the first appointment of the day you can be sitting in the waiting room forever.
I know this has little to do with your original post, but in my opinion they should stop overbooking! I understand emergencies, but if my appointment is at 9:00 and I don't even get into a room until 10:00 and sit there for another 30 minutes before I see the doctor I deserve compensation!
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I've been married for 24 years and have four wonderful children.
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