Hey UKFox,
I have major issues with eye contact. Have been like this since I was a kid. I am slowly getting better. It is extremely uncomfortable and I tend to want to laugh when people look at me and or I am made to look at people.
I use to be made to look at people when I was at school so now I completely don't lol
My Counsellor said I have at times issues with it but had gotten so much better since our 1st meeting. I think when you get use to the people you are talking to ie your customers and your AA at times it gets easier.
Only advice would be to not give up completely on the eye contact
Good Luck!!
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