A "Human Resources" department is supposed to both protect the company and help the employee. IMO when something relevant to their department comes up, the VERY FIRST THING they should do is give you the proper forms to fill out. When I suffered my relapse, within just a few days I got in the mail a letter from our HR company (outsourced) that contained the state forms I needed for disability, the forms I needed for the company, instructions to fill out my part, have my doc fill out his part, and a return envelope to send the forms all back to them so they could finish the employer information and forward it to the state.

As I said in another post, I got my disability checks today.

IMO the fact that she didn't present the proper form to you before you even needed it shows a shurking of their responsibility. But to not correct that after getting the first "incorrect" paperwork from you is just incredibly dropping the ball. Maybe part of her snippiness was that she realized she made that error, was mad at herself, but didn't want to just admit it to you and apologize.

In any case, I'm glad you are back on track now.