the mental health center that i go to has this policy where they call it a "no-show" if you don't go to the appointment or call at least 24 hours in advanced if you can't make it. If you get 3 "no-shows", your case gets closed and you can't go back there for treatment. This may sound harsh (and it kinda is, i wish it was like 4 or 5 times and you're out, not 3), but my new T finally explained it to me that it is for liability, simply to keep their asses out of trouble. She said if they had a client who regularly did not show up for appointments, and he went out and committed a crime, the police would look up his records from where he received mental health treatment and see that they have been going to doctor such-and-such for therapy. When they see they were scheduled and should have been regularly attending, the therapist or doctor might be partially blamed for not giving the client adequate care. Hmm... it made a lot more sense when she explained it, but thinking about it now, that's kind of far fetched. Oh well. I am just concerned because I already had 1 "no-show" before I had heard about this policy, and I accidentally missed the bus today so I missed the T session I had today, therefore I have 2 "no-shows", and I am deathly afraid of being kicked out!