leed i have tried to talk to them.but all they do is say they are busy.last year i feel down my apartment stairs and won't up going to the hospital via ambulance.i messed up my shoulder in 2 different places.i was in the hospital the day i feel for 7 hours.when i was told i could leave the dr told me i needed to call someone to come get me.well when i called my aunt and uncle to come get me.my uncle answered the phone and i heard my aunt in the back ground saying telling my uncle to tell me to take a bus or cab home.then my uncle told her no i'm going to go pick her up.she told him pick her up after we have dinner.