folks, i'm not trying to start fights here. i'm trying to shine a little beam of light on what i see as a problem. i put the poll up to "take the pulse" of the community. i don't have the power to do anything here. i'm just trying to work on something that could improve PC and help some people who desperately need it. i've been one of those people, so i consider myself well-versed in hurt and being ignored. and i had to work hard to get where i am but not everyone operates the same as i do. and i don't operate the way the others do. please don't argue with one another about pain.