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(JD) · Feb 05, 2011, 03:19 PM

I'm in the process of returning my brand new Dell notebook with Windows 7. I've had nothing but Toshiba's since being on the internet...and I'm quite happy with them while they work lol.

IDK if there's a problem with Dell or just a problem with my new computer.

I preordered it, and forgot I had. It's a 4 gb ram, 500 GB HD, with face recognition and separate keypad on the keyboard... but I've had nothing but issues and only have had it 2 weeks, if that.

The face recognition doesn't recognize me.
The touchpad won't produce a cursor when I'm "inside" a program's option windows etc. I have to left click to produce a cursor instead. It works otherwise.
The DVD tray won't cooperate with opening without several tries IF it's empty.
Let's see... some other things... oh, at first it wouldn't automatically connect to my network, even though enabled to do so. Now it won't even see any networks and says it's not enabled to do so but it is. That occurred only after talking to India about the issues, well, I only got the ID numbers to him and we disconnected.

I was supposed to have 4 years of McAfee (gag) with it, but it keeps saying that it expires in March.

I ran the Dell PC check up and the camera did fail. The other systems seem to be checking out... so far (takes forever, and why should it on such a big memory system???)

Oh another thing...oh phoeey I forgot it already (stressed!)

Well.... do you have a dell and did you have issues at first?
I've had some of these from the beginning... and that's probably due to burning it in (a tech term for leaving a new electronic device on constantly for a few days to force any weak components to fail, so it does so under warranty and not in the crunch of a situation.) So yeah, I'm glad it's not 30 days yet...

but even if I ask for an exchange, it doesn't mean I'll get the 17.3" display... and did I mention it is PINK

Ok thanks for listening...if you have ideas, please post.