That's a pretty extreme self disclosure. We're supposed to use self disclosure minimally, if at all, and ONLY to help the CLIENT. For her to disclose something and then get teary, it just feels out of line. From a reader's perspective, it sounds like she became the client/you became the support in that situation. And it's never supposed to be about the T.
This is a difficult subject, which is why it's frowned upon. Now you as the client have to bring up a delicate situation about T having blurry boundaries. And that should never have to fall on the client.
I can appreciate she wanted an emotional connection with you, possibly, and maybe just took it one step too far. But, that's what it was, a step too far. I'm sorry that this happened. Sending you strength and warmth!!
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