Applying for my second round of short term disability is not going well! My claims manager is unsupportive, gives unclear requests, and is just plain mean! She tells me she needs documentation from T and doc but doesn't get more specific. I asked if there is a form - answer=no. I asked if she could tell me exactly what she needed - answer= a mental evaluation.
T and doc sent info., she says that it doesn't meet their criteria and is under review and by the way, my time has almost expired for re-opening my claim. I feel like she is making this as difficult as possible. I want to scream at her - all this stress you are putting me through is not helping my mental state.
I'm contacting HR today to see if they can help, doubtful, short-term disability is under a completely different contract.

Uuugh! just needed to get that out!