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Feb 16, 2011, 03:20 PM
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Member Since: Dec 2003
Location: Coram Deo
Posts: 35,474
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Thanks all!
I spent a considerable amount of time last night trying to contact the right people. I allowed the tech in India to remotely control my computer with no good results. He also denied that Dell had any 4 year agreement with McAfee.
However, I bought it through QVC and they have been helpful. It seems that Dell has it's own QVC purchase dept as well as McAfee having the same QVC customer dept. So I have to go back to QVC and get those contact numbers. I was on hold with Dell and McAfee in those special departments, but was transferred so I didn't get the numbers directly (they wouldn't give them to me!) But QVC will give them... I just have it on a list of a hundred things to do today (well make that 75...I've accomplished alot today!  )
I have colleagues who have friends who "all" have Dells with no problems. 
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