Just reading that makes me grunt--ugh--the red tape!!!!!
How about when you're homeless and facing below zero weather; and you call for help...they come and bring you to one of two intake shelters---I went to one in Brooklyn----and the social worker assessing you says you are too disabled to get up to a bed on the third floor; so now you have to go to the Bronx?????--
You're not a quadriplegic or anything-thankfully---but you are denied shelter anywhere because: in the Bronx, yes, they do have an elevator, but no, they have no beds on the third floor??????
grunt--------------and you can't get a driver's license with your original birth certificate because it is taped together (I'm sooo old-ugh-haha)--so you have to buy a new one??!!!!!!!!!--Empathically yours---theo