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(JD) · Mar 18, 2011, 02:08 PM

My PCA would never get away with any of that! You are her employer, if she won't act like an employee (she's acting like she rules you) then fire her. Call the supervisor and ask for someone else.

I have a clipboard for my PCA, with tasks to be done in each room, area of the house. I print it off on a monthly basis... I made it, it's a spread sheet, so I can list what needs to be done weekly, every 2 weeks, once a month or less often. By her having a list for each room, she can't "forget" and by checking it off, I know whether to check and see if she's doing a good job cleaning that area etc... and it keeps my PCA on track with how often.

The only time she can use her phone is on her break...unless it's family emergency. They will definitely take advantage of this...believe me! I think maybe it's friends or family who are taking advantage of the PCA too? she needs to tell them NOT to call...or for her to put her phone on silent and she can check for messages on her break.

If they insist it's the "boss" with information for her next job or something, then tell the boss to leave a message that PCA can pick up on break, OR tell the boss and the PCA that time spent on the phone needs to be replaced by staying later than scheduled. You may need to make note --visably--when you find her on the phone... politely as you can at first (like making the "call me" telephone call signal and shake your head when you find her on the phone.)

It takes strength you won't always have... hopefully you'll not have to go through too many before someone works and cares (mine does

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Also, in case you haven't done this, make sure your PCA doesn't bring in any bag.. unless it's a small purse small... and have her leave it in one spot where it stays. Don;'t allow PCA to take out the trash bag..either.. until you have one you can trust. This is a way they steal stuff.