I have loads of trouble with people being rude. This is everywhere outside my home, such as grocery store, or government offices, etc..

I hate being spoken to with a fast speech in the sense that they're trying to get rid of me. I do have questions, like I wanted to know today how a certain procedure is completed. And their response was "mam, turn your stuff in first!!" and I get irked by that because i need to know how to get things done and how long they take. This wasn't a place where the end was uncertain, it was a place to obtain visas. I simply asked what happens when the visa is approved, do i bring the passport in, do you mail it, etc...

And the lady's response was "mam, turn in your stuff first! forget about what happens!"

I didn't like that. I have to leave town and plan things out so I was trying to obtain as much information as possible. I usually do like to get a clear picture of the whole process, but sometimes people get impatient with that and especially the country I'm in, they don't like being questioned. UGGGH. They think I'm like attacking their power or something, I don't know. Or theyre on a power trip.

At other times, I've been taunted, for example today, I got a visa and was mistaken about the fees. And the I told this to the guy in charge and his response was in a very rude tone:

" why/how did you think that its this much? Did you get an intuition or something?" HOW RUDE.

Can you not just simply say "oh, you must be mistaken, its not this much, its this much"???

These small daily things do get in my way every day and I want them not to. I can't seem to get rid of the anger. Eventhough I do cardio, it still comes back.

Can anyone give me some helpful tips on how to deal with this? Years pass and I think of that "one day" when this xyz person was rude to me, and it all starts coming back. Please help!