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When that person asked you if you got an intuition or 'something' I would have said : "Yes, I got the intuition that you are incredibly RUDE."
You don't have to stand there and take that kind of abuse. Throw it back at them. Sure, maybe they are sick of their jobs, and they get complaints all day -- so WHAT?? If they hate their jobs, QUIT -- and find one in which they don't have to be so nasty!!! I don't feel sorry for people like that. There is NEVER an excuse for cruelty or abuse. Perhaps if they are reminded of it, they'll treat the next person with a little more dignity!!
That's how I handle things. All I ask is simple respect. I ask nothing more, but I'll accept nothing less! Hugs, Lee
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