This happened to me too Cats. I did nothing wrong on a general ward. I dealt with an eating disorder at the time and refused to eat dinner if they were going to make me sit in a huge lounge afterwards, with a lot of other really sick people who frightened me and triggered my anxiety. After two meals of this, a nurse got so angry she called security, who restrained me, (fight or flight) and put me in a quiet room for three days. A blue mat on the floor with no windows. That time I was not forced drugs, because I would have gladly walked to the quiet room if they would have asked. But when 4-5 big men show up in my room. Fight or flight. So I fought and gladly took the anxiety meds by mouth. But those shots do hurt, and absolutely not necessary with PTSD. If more employees understood PTSD, they may understand escalation and de escalation. This is why I was given and ACT team. Because anytime I enter a hospital they have someone on call who accompanies you. I have been restrained so many times when not necessary, that only exasperated symptoms. So the ACT team, knows me, knows my history and knows how to de escalate versus escalation. It's fight or flight for someone with PTSD and when I'm really scared I've fought off large men in multiples, and broken restraints, going on adrenaline alone. But if they had never started the agitation process, it would have went much differently. However most people in psych wards are overworked and don't have the patience to "de escalate". They'd rather stick you and leave. I told my team that if I ever have to go inpatient again that I refuse to go anywhere that doesn't specialize.