Sweet, these 2 comments are ones of grace, gracious comments! They are honest and open.
When I say grace, I am also thinking of humility. Humility is a good thing, the ability to own your mistake, your part in what happened, to say you're sorry for it and want to change it, that you recognize the hurt caused and don't want to cause hurt like that again, that you will do your best to ensure it doesn't happen.
So, to me, grace is encompassing honesty and humility in a very balanced, well-boundaried manner.....and compassion and caring are mixed in there, too. I am seeing how my T has these qualities, honesty, humility, compassion and caring, and I consider them all together to be grace, and it's because she has had this grace that I am staying with her, despite the hurt that remains from the no-hug thing....the grace makes her safe to trust, to keep trusting.