I hope it works out for you.
My place can't seem to get it straight what my co-pay is. They want more than what my insurance says it is. The T says that they said it was okey to meet. My EAP said it was okey to meet. I keep wondering what it would be like to do all this to see my PCP. Noone would want to see a physician. AAAAAAAAAAAAAA!
So as you can tell, I have a slight idea of what your going through. I hope they get it all straight and you can get good therapy.