(((Sanada))) - personally I don't use the chat feature - for some reason I'm not comfortable doing live chat anywhere online. I agree with everything that's been said including Pegasus advice of contacting the moderators and informing the chat coordinator. You should also learn how to 'save a chat log' so you can copy and send this to the chat coordinator and moderator. You also have the option of letting administration know. Most important thing is learn how to save those unpleasant chats.