My insurance told me to feel free changing providers if the first one doesn't work out. I would suggest talking to the receptionist and finding out what is the T's experience is in pet lose and whatever other issues you may have is. I can understand why you are aprehensive. One of my teachers disparaged pets some in class and that hurt my feelings because my cat has diabetes. Also as my insurance said, feel free to change if the first choice doesn't work out. If you start out with one and he/she tells you to just get over it, you can continue your search.