sorry things are going so badly with your T.i have been at work all day and this is why it has taken some time for me to respond.i'm not always helpfull but i do care about you.i know it totally sucks when our T seem to just have a lot of clients.
i do think you have a right to be mad maybe he could do what my T did when she allowed me to e-mail.she use to print them out so she would remember to talk about it.
do you want to share the letter you wrote with us