I want to clarify first, I've read some very good posts and they've stirred my thoughts. I agree what the article is trying to say is - we should take the evil off, the 'nasty pedestal'....not pedestal in a good sense, but an untouchable stance..it's 'us verses them'. The author wants us to look beyond the exterior shell of evil and ask questions, as to why the person made those choices, instead of just blurting out "they're EVIL". Making us look beyond the name in order to deal with the person rather than casting him/her away.

There's only one problem with the authors premise and that is - there are some people who can't be rehabilitated and even if we shower them with understanding and empathy they'll hurt you in a split second. If the empathy center isn't there, you can instill it or create it. If a person had the greatest parents and opportunities to foster a well behaving person, but this person does the opposite - what is society supposed to call this kind of person and what does the authors model do for them or us?