ok i had my other account deleted and decided to come back

so when i registered to come back i used a different email address because it told me that the one i tried using was already in use...i guess the system hadn't had time to completely rid it yet.

Anyway when i had my other account i could get into chat by clicking on chat at the top or clicking on any of the subchats such as lobby, social, etc.

Since registering with my hotmail address, i cannot go into chat the same way as i did before. i only can go through to chat by using the no popup chat ...i have checked my java and javascript settings which allows all...i have tried using a different browser other than google chrome, for example internet explorer and firefox, and i have also emptied my cache and cookies , etc.

I have also tried going to my hubby's computer and still the same thing ...only allowed to go through no popup chat.

I have no idea what the problem is and would love it if someone could help me..I tend to steer clear of all browsers except google chrome..so i use only google chrome..

thanks for the feedback in advance
karren