Quote:
Originally Posted by lacey12345
What did he say in response?
By the way, I think the way you worded everything sounds awesome. Well done! 
|
Thank you.
Good question. I think this is where my struggle is now. He said, he gets it. He was wrong. Excused himself a little by saying he will fire his staff member if he learns they have not maintained confidentiality. Huh? Basically, I wish I would have asked him about this comment because it contradicts his OWN actions. My brain never thinks fast enough to ask the tough questions.
He also said she may look at chart to get updated address or insurance information so access is available, again he has a trust level that I do not have so it makes me uncomfortable.
Difficult session. Working to try and rebuild lost trust is tough.