You brought up a good point. Usually when a person is new to a site, party, or whatever, he or she is usually shy and wait to see what's going on and see how the rest of the people treat him or her.
As for speaking up? I don't know any newbies who talk about their problems quickly after meeting people they've never spoken to before.
From your description of what were the subjects during chat, I can understand how the newbie would want to leave.
You certainly understand, and that's a very good thing. Thank you for speaking up. It's something that everyone should think about, especially what it's like to be new.
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