Quote:
Originally Posted by jk2833
Hi thanks for all the replies,there seems to be a lot of people having the same issues with mental health NHS.
I've got a great GP but she won't do a thing without a psychiatrists say so,and the practice manager has also been good but they can't do anything to help in the mean time.
PALS have been really helpful and supportive and have also investigated certain elements of the complaint,I got an reply each time I contacted them and I've asked them to see what's going on with the complaint as it is stated that I should be 'kept informed throughout the complaint' hmm well I haven't. I saw my neurologist and he is fuming due to the impact of my mental state regarding my epilepsy,he too is writing a letter.
Hard to believe this started last year with an urgent referral that took 6months,its not like I'm a stranger to them at mental health,I've been mentally ill since the age of 9!
Sorry for the rant guys and thanks again,take care
JK
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please send a copy of your complaint to your local borough council corprate complaints manager and get an advocate, it will really make a difference. i struggled through a similar minefield as you are alone for over two and a half years, and when i involved the council complaints things really began moving forward.