It's not that I don't KNOW she's warm, empathetic, and caring. It's more about having someone who is close to her validate it for me. Maybe it's part of my issue of not trusting my own instincts, though I knew my T was the one for me, immediately. It just gives me a warm feeling to know that her relative said something like that. It was a very brief statement, not anything revealing about her. I liked reading it, though.