Thankyou all, you are right, i should find a new one, I just do not want another month without a PA, it is really difficult for me to cope with phone calls, interviews and time without PA help because i live alone with no family of friends to physically support me. I am unable to sit up unsupported, am wheelchair bound, and unable to co-ordinate my hands to mention a few things (i use a talk typer to interact with my computer)