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How Do You Know What Another Feels?
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The book Emotional Intelligence by Daniel Goleman addresses a lot of what is being raised here. I think he divides EI into 10 skills and explains each and how to better develop it in oneself. Empathy is one of the skills. I took a class on the empathy skill once in my workplace. It was offered by a couple of guys who offered courses on the 10 EI skills, one by one. I remember a book they referenced heavily in the empathy course was Nonviolent Communication by Marshall Rosenberg. I have found that book extremely useful in developing my communication skills, which helps in social relations.
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"Therapists are experts at developing therapeutic relationships."
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