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We do have a system in place. My GM really does take it as a personal failure if she cannot make employees work out. She truly believes that there is a niche for anyone she hires, it’s just her job to find the right one. She did say all the right things to me yesterday. That this was her issue, and that although she thought she’d gotten through to this employee she did not and it was her job to make sure that none of us got to our breaking point again. She realized that this would continue to be an ongoing issue but she was very angry that it happened so quickly after that last major event. To her credit she did not cite the co-worker’s personal problems. She thinks she just needs to find a way to reach her. She is most probably doing that as we speak. I do not have to see this employee until Thursday. I am concerned. I have let her know that she does get to me. You cannot unring that bell.
She discussed what she went through the last time (which I know she did it to make me feel better, but it made me extremely uncomfortable because if I am in trouble I do not want anyone else to know my personal business). The co-worker could not understand that while she had a right to her feelings and perspectives, that there is a right time, place and procedure. If the co-worker felt that another employee was not performing the way the co-worker thought she should, you take it up with the GM in the privacy of her office. The issues the co-worker brought up had taken place two years ago and the GM had dealt with the situation at that time. The problem was solved and to bring it up and exaggerate was wrong. To do so in front of the auditor was asinine. To be frank, I think THAT is what made my GM understand the magnitude of the situation. This co-worker has gotten away with this for 10 years.
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I've been married for 24 years and have four wonderful children.
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