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yang0868 · Oct 29, 2011, 10:01 AM

CantExplain: Thanks so much for your response. I couldn't agree more about the incompetence part. I felt bad at first thinking that T's receptionists are mean but their continued hostility has confirmed their rudeness. I can't believe T works their when she’s so kind-hearted. Really? T has let me down?

Strawberry: Thanks so much for your understanding. I'm sorry to hear you've been through something similar to this and YES it's no fun at all.

I just can’t find it in my heart to be mean to people when they haven’t done anything to offend me. Does this make sense?

Soup: Thanks for your deep insight. I laughed when you said "guards."

I call them the "mean ladies" in my head but I think "guards" is much more accurate as to how I picture them. I was also pondering in the back of my mind as to why they have so many no shows too.

You bring up a very good point. At first I thought it was just me who probably is a freakin b*&^% and that's why T's reps are mean to me but when I see other clients check in for the other Ts in the clinic, the reps are mean and cold to them too. So that was an eye opener for me.

Wow! I feel like you know me so well already.

One of my core issues is lack of assertiveness. T knows this. I just have such a hard time asking for help. I know T won’t help unless I say something.

Thanks for the idea. Geez, I just have to build up the courage now to tell T or ask T for help with this. I think life would be so much easier if I was assertive in the right way - that is.

About T, YES, she is so awesome. She listens to me and I think she cares. I didn’t want to get close to her but now I think I’m attached to her.

If my gut feelings weren’t telling me that my T could be the one to help heal my heartache with me, then I wouldn’t have stayed this long with her to endure such harshness from her staff.

Thank you much for the luck I really need it.

Ok, I’ll figure out some way to tell T and let you guys know how it works out. Thanks again everyone and here's a hug