Sabrina, I've had to re-add psych central to my "allow" list a few times now. Even though it's already listed... otherwise the pop up window for PMs doesn't work. I don't usually use the pop up window for smilies as I know the code for the ones I use most

I also have to double check both tool/task bars/panels. It isn't enough to have pop up blocker OFF on one if it's ON on the other... (or in the allow listing on one, and not on the other.)

I recently had trouble getting into chat (this year) and had to download the update, even though my computer said I already had it... and that fixed my problem for that time. Guess my computer isn't the only one with attitude!