SAWE thank you for your input and motivation. Here's a hug to you too. I don't want to think of them as the "mean ladies" but their actions repeatedly show me that they are rude. I also see my PT and OT in the same clinic. They are located just directly across from the mental health section and the reps there are SO nice. The energy there is calm and very welcoming which completely shocked me that the reps in the mental health section/department (whatever it's called) would be completely the opposite.

You totally described me when you said "limited ability to cope with aggressive types." Yes I told T and she just apologized saying it was their mistake. Geez, the more we talk about this, the more I start thinking that T probably as let me down like what CantExplain and ChristineEsq said. Hm.....

Geez, two more days until I see T. Now I kinda want to bail and not go tell her how I really feel about her "guards."