I'm sorry you're having that problem, Calista. I can't promise I'll be able to figure it out but... perhaps you could tell me in more detail what you're doing. For instance: are you trying to include a picture in a forum post? To add one to an album? To update your profile picture?

Where's the picture now, that you'd like to post or upload? What steps do you take to tell PC (and/or your computer) where to find it? Does the same thing happen no matter what picture you choose or where it's coming from?

If you gave me enough information, I'd want to see what happened if I tried posting a similar picture (or the same one) more or less the same way.