From the article:
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Some people simply can’t process the horror in front of them. Some people suffer from what the psychologists call Normalcy Bias. When they find themselves in some unsettling circumstance, they shut down and pretend everything is normal.
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For 10 years? Give me a break.
When i encountered a sexually abusive person, it too me a few weeks to report the person to his superiors. And when it became clear his superiors weren't going to do anything about it, it took me a few months to take legal action. So i agree, it can take time to process situations and decide what to do. But 10 years?
I don't see how it's helpful to use a 'shaming' approach by saying that those who say they would have done something different feel superior. We should all think we would do something differently, because that would have been the right thing to do. It doesn't mean we think we're superior.