Doesn't surprise me but I don't think it is because she doesn't care. You have emotional problems because your parents have emotional problems or issues. I agree with idog that they are probably also scared. They have avoided getting help all of their lives.

To get better people have to face things that they don't want to face and it can be painful. There isn't any other way, though. I've faced my share of painful things. You face it, feel some pain and then it eventually gets better. Don't stop trying to move forward.