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I'm glad you're making a list of all your concerns. She sounds like an unprofessional, clueless nitwit, to be honest. Completely unhelpful. :/ (Very unprofessional to keep answering your phone like that, especially if it's not an emergency, and she has no right to tell you to forget the abuse.) I hope you get a referral and can see a proper T who knows what they're doing.
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Whoever fights monsters must see to it that in the process he does not become a monster. And when you look into the abyss, the abyss also looks into you.-Nietzsche
"Neither the angels in heaven above, nor the demons down under the sea, can ever dissever my soul from the soul of the beautiful Annabel Lee."
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