Boy! You guys are amazing to be able to deal with the things you all do in your jobs. I would crumble. Well I have crumbled under that kind of pressure and I still haven't gotten back up enough to go there again.

From the other side of the counter I can get pretty impatient. But only if I really feel the service is bad. Like the other day. I waited and waited at the counter listening to the clerks chatting about something not work related. I waited patiently for them to notice me but when the chatting was done they just seem to glide off in other directions. I finally asked politely if anyone was covering the counter. The response was 'yes, someone will be with you in a moment.' Well that ticked me off. They used up that moment with their chatting. My turn now. Before I let loose some rage on her I said under my breath. 'I don't have a moment' and I went down the street to another pharmacy.

I think generally customer services has dropped way way down and it has made some of us consumers bitter to say the least. I can't tell you how many times I have stood at a counter to pay for something and the clerks are too busy gabbing to even notice me. By then I am ticked and just want to get out of there as fast as I can before I make a fuss and embarrass myself and hurt someone else's feelings in the process.

It does make it really tough on those who do provide good customer service. It is too rare these days it seems. I empathize and I am sorry good people like yourselves get lumped into the mix and often get the short end of the stick. It isn't fair and it isn't right.

I hope for you that the days ahead will present you with some happy people who can appreciate you for what you are doing for them. We all need to practice patience and kindness. We race through life so fast we don't think enough about the storms we can leave in our wake. You have encouraged me to be more mindful and considerate to people who serve me. To leave behind a spirit of joy no matter what.