I so get this skysblue. I have to hear the same things over and over. My T said that certain lessons were learned before we even had words to go with them and therefore they FEEL completely true and just part of our reality. But, they were lessons that were dysfunctional, and are not true. And then there were the dysfunctional lessons that were just hammered into us over and over. Therefore, we need to hear the truth, a new version of reality, over and over to counter-act those old messages. He says that it is normal to "know" something, but still not be able to "feel" it is true and/or act upon it.