thanks for that Caretaker! I like your words better than "stop taking it personally"... I see what you are saying; if it is not directly effecting me then why start clucking..
and you would think this would benefit us but with how this place is, once you start to do something they just expect it, no raises, no real change with things.. if we all dressed nice each day, it really wouldnt matter to the customers either. Now I agree not to look like a hobo or come in in my pj's or so forth but to step it up, it will not gain much for us... If the management saw all of the team I could maybe understand it bit more, but 3 people of the team they never see, well I can add me there too, 4 people they never see for they never come in-

and yeah when the CEO and big wigs come, we get nice (well simi nice warning from my supervisor) -- She goes into the whole that we stink and stuff - she has anxiety i think so she attacks us in such times.. sigh

but I see what you and probably what my boyfriend is saying-- Don't be the rep for the others... I just figure if it comes down to me then I will be effected right ?