Jennifer, I don't think you were unreasonable in any of those situations. The only one I'd have done anything different is the first one, which I'll explain after this paragraph. But yes, if you're uncomfortable with your doctor, get another. No, he's not a therapist, but there is such a thing as a "good beside manner," and if a doctor makes you feel uncomfortable, you don't have to stay with him/her. And if someone is harassing or stalking you, yes, go to the police!

In the first situation, you said the customer service agent gave you a phone sex number!!! My next step would have been to call back in hopes of getting a different customer service agent (or, if possible, choosing another option, like sales), and asking for a manager from that person. But if attempts to reach someone of authority didn't work, I'd ask an attorney for advice. When you call a company, it's a good idea to take note of the name(s) of person(s) you speak with. Usually, they introduce themselves first, but do ask if they don't, or if you didn't catch it, and write it down. The person you spoke with was way out of line, and should be fired. Most companies wouldn't tolerate it. Contact the company, even through writing, and make sure they know of your dissatisfaction.