Here are my answers
1) Connect with modem
2) Web browser is Internet Explorer 6.0
3) Windows Version is XP
4) When trying to get into Chat I get the following message
If browser does not open your browser may not support Java or have it enabled (I checked it is enabled) Also I go to a chat at Healthy Place and my Java works there - At the top of the page when trying to get into chat is says the following
Main Index Chat - Search - New User - Login - Who's Online - (wondering if it thinks I am not online) When I click login it takes me to my profile message page

5) Not sure what version of Java I am using

Hope this helps - thanks for trying to fix this.

Karen