No-one is a bad person - I sent a really cross e-mail to a colleague at work last week and spent the weekend cringing and wishing I hadn't - so maybe we all do things we later wish we hadn't - for me it is learning about those things and ultimately learning about me which is the positive thing.

Definitely at work I am going to make sure I don't send e-mails when I am feeling angry - I may still write them, but will wait to cool slightly before pushing send.

It was a brave thing for you to apologise, that can be really hard to do - haven't apologised to my colleague yet

Soup