I, too, am sorry to read of your experience and hope you did find some support for yourself in the short-term...

Sometimes we get upset because our expectations are set differently than what is available in terms of support around here. While chat is available, it's not really meant as a resource tool to use in times of crisis -- in fact, none of the resources Psych Central offers is meant for or should be used when in crisis.

When a person is in immediate, crisis need, they should always consult with real-world resources, such as an emergency crisis hotline in their community.

Take care,
DocJohn