I have all sorts of anxiety issues but I really, really struggle with confrontation. I will do almost anything to avoid, I wouldn't comment on overcharging or wrong change etc for instance. I got a letter back from the insurance company saying my claim was denied and I have had it in my draw for a couple weeks. Today I bit the bullet and rang them, they said ok sorry our fault but we need copies of your invoices. All well and good so far but then major panic attack about ringing the Vets to get copies, they really, really are confronting and I HATE having to call them. I did it, they were all 'that's going to be a problem blah blah blah' but they are going to do it. I am literally sat here shaking with adrenalin here. But I did it, I have to remember that I am responsible for my own feelings, no one has the right to make you feel small or your concerns unwarranted. I paid the vet $2000 in 4 months and I am insured, how dare they say NO and the vet say IT'S TOO MUCH BOTHER? Well bum holes to them, in a couple of weeks the Vet will have all but forgotten and once I get over the visit tomorrow I don't have to ever see her again. EVER in my whole life so there, I am going to not drop dead on the floor, I am not going to be physically harmed, it's all in my head and when I press send its all gone. Ahhhhh