He was.. he's in hospital at the moment and i'ts really not helping the hwole situation, i feel like i shoudl have been better to him, but it might be too late now..
Hurt ? yes, special, dear ? You may want to re-consider that one.
On the phone i'm not sure, i don't know where to ring and i don't liek the idea of not knowing who i'm taking to to be honest.. I trust this place, (even though i can't count on it for obvious reasons) But i don't know how safei would feel speaking to some randomer on the phone.