Interesting article. I normally avoid eye contact with my T because you can see in their eyes the disappointment and irritation they have towards you. I don't want to see that, so I don't look. However when I'm really angry at something she has said, I look at her right in the eyes while I'm talking and I don't look away or blink until she does. This way, she knows I am not joking around - I mean business. Eye contact is a good communication technique. You can really get your point across if you use it correctly.