I know, this job isn't as easy as it looks! I did men's cologne before Father's Day one year (Would you like to try some Canôn cologne? I can't believe I still remember my pitch, 40 years later!), cigarettes (boy did people yell at you for that!), and jelly - I thought I would never eat jelly again!!! I still cringe when I see the brand at the grocery store. Oh well - somebody decided what they wanted the script to be, what steps you should follow, what should make the most sales. The problem for me always was, as I started to engage with people, my personality came out, and people liked it, but it wasn't the script, but it got some sales, so I thought it was okay, but the bosses didn't, just the customers did. But the customers aren't paying you. So yeah, you do the best job you can, better than they could expect, and you still get yelled at.