Okay, I get that if she does "crime victim assistance claims" she is talking about doing evaluations and written reports. This means that she has to take time out of session to analyze and write a report that can be used in court or in "claim" support cases. I'm guessing that she provides other agencies with support for what the client is asking for in regard to court cases, social security disability or social security insurance payments. These take more time and effort beyond the fifty minute sessions of typical therapy. I'm not sure why she is telling you what she can offer you other than perhaps she is telling you about the higher fee (which it appears your insurance will cover) as opposed to a typical therapy session. Perhaps she is willing to bill your insurance at the higher rate, knowing that your insurance will cover those two sessions as opposed to the typical therapy sessions that your insurance don't cover. I might be misunderstanding, but this might be the reason.. .. if what I'm describing is what she's doing, than I'd say she was being very kind in saying that she is willing to do the higher rate billing, knowing that it will covered by your insurance . .. that said, I don't know many of us who are "fixed" by two sessions. Insurance is the pits!