The chairs are slick leather not soft, and nothing is soft in the room. I would like it warmer and some cushions and something soft. Room reminds me of motel room or showroom at furniture store. It's one of many rooms at a clinic. Think they just had it redone. Recognize furniture from American Furniture Warehouse. One time we used another room. Realky liked it because soft couch and cchair with cushions and is actually same couch my bfriend bought. Even same cushions.